When looking at an online ordering system for your takeaway or restaurant, you will be faced with the decision of paying a commission on every order or paying a monthly fee, plus a small card fee per order. Each payment method has its positives and negatives, and it is very
The most tried and tested way to get new customers is through recommendation or ‘word of mouth. When your own customers tell others about how amazing your food is, how efficient your deliveries are and how simple and quick it is to order on your brand-new app. But in todays
Service provider Just Eat has been in the hot seat recently as customers noticed there service charge had discreetly been hiked up without warning leaving many feeling cheated. The service charge which previously stood at 50p has been increased up to £1.99 with no clear indication to customers that the
On my lunch break the other day, I decided to have a walk round town whilst the weather was nice as apparently, it’s meant to be good for you. I was pleasantly surprised to see a couple of new food businesses that had opened, almost opposite each other; one specialising
During a sales call yesterday I was presented with a very good question; ‘Do people still want to download an App to order anymore?’ The short response is YES they do, but we also need to understand that some customers may not want to, and we need to cater for
The latest government advice encourages ordering using an App or online service, as it will help takeaway businesses manage orders and arrival times, allowing them to space out customer collections and successfully adhere to social distancing guidelines. Similar to the way you order your groceries online, a Click & Collect
How do I move my customers from the online portals to my own website and App? This is the big question I want to answer for our customers and other takeaways. The big online businesses spend £millions in cost per acquisition per customer. This could be from national advertising, TV
After talking to hundreds of takeaway owners on a regular basis a reoccurring topic that comes up is the cost of their online orders. To break it down we get all their invoices out for the ordering portals, delivery services, App providers and ‘food hubs’, so we can work out accurately
Over the last few months we have been working hard to add integration for a variety of Epos systems available in the UK, including Epos Now, Revel, Touch Bistro and Clover to name a few. We have now completed the full integration with HubRise, which offers a single point of
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